Return Policy

Trailer Valet Return Policy
16021 Euclid Avenue, Chino, CA 91708
844-846-9344

This section is only for customers who purchased a unit directly from Trailer Valet. If you purchased a unit through a third-party vendor, please contact the vendor for further information. Please note that no returns will be accepted after 30 days. Customers who purchased a unit from a third-party vendor are not eligible for a refund from Trailer Valet. Refurbished units are final sale.
For a 100% refund minus the cost of shipping:

1. Customer must contact us within 30-days of the shipping/pick-up date
2. Customer must provide us with a tracking number from their shipping company within the next 10-days.
3. Upon receiving the unit, Trailer Valet will inspect the unit.
4. If the unit is determined to be in good condition, the customer will receive a 100% refund. Customer will not be reimbursed for the cost of shipping.

No returns will be accepted after 30 days.

Trailer Valet reserves the exclusive right to determine if a unit is in good condition.

Customers who need assistance with a manufacturing defective product should see our Warranty Policy.