Trailer Valet’s humble origins come, appropriately enough, from a roadtrip. After debuting at two trade shows in early 2012, Trailer Valet’s founder and CEO Ted Chen loaded up his trailer with the original 5X Trailer Mover, hooked it up to his CRV, and embarked on a 17-day roundtrip drive from LA up to Seattle. From countless conversations with RV dealers visited along the way, Ted saw excitement about the revolutionary potential of the 5X, mixed in with concern that customers may not understand its use. There was, however, one organization that unhesitatingly took the 5X and contributed greatly to its early success – etrailer.com.
Trailer Valet and etrailer.com officially met at a trade show in St. Louis, and again just after the trade show as Ted was making his way back home. It didn’t take long for etrailer.com to see the value of the 5X, and a flurry of sales proved their customers saw it too. The feedback from those early customers was instrumental in helping Trailer Valet to refine the engineering, the operations and vision for the future.
It’s no accident that etrailer.com was one of the first Trailer Valet partners: there’s a common set of values that has helped both organizations thrive. Central among them is attention to every step of the product journey, from caring for parts suppliers and retail partners, to listening to the voice of the customer. That spirit of doing what it takes to do right by the customer lives on in Trailer Valet and etrailer.com’s shared DNA.
To celebrate the 10 year partnership, we are offering an exclusive price rollback to etrailer.com shoppers. Until February 2nd, you can get Trailer Valet movers including the 5X, plus our unique drill-powered jacks, at near their original 2012 price. If you’ve been waiting to gear up for your outdoor adventures, now is your chance to join tens of thousands of happy Trailer Valet owners.