An Important Notice Regarding COVID-19

As we navigate through the challenges caused by COVID-19, it is our responsibility to protect our employees and the community we serve. Effective Friday, March 20th, our warehouse will be closed until May 18th or until further notice. This is in response to the recent “Shelter In Place” Order and extension issued by the State of California.

What This Means

Our website still has the ability to process orders and reflects our true inventory stock levels. Starting March 20th, customers who make new purchases on our website have two options: 1) Keep your order and expect increased lead times, or 2) Our support team can help you cancel your order immediately and process a full refund. As always, we will continue to respond to your calls (24/7), questions, and emails, and are here to help you move forward as best as you can.

Where Can I Buy a Trailer Valet Now?

You can still make purchases through our website as well as through our authorized dealer network. Please visit our Dealer Locator page to find a stocking dealer near you who may be able to provide you with product at this time. Also be sure to take a look at our Online partners who are still in full operation.

Crisis Assistance

Trailer Valet is dedicated to aiding businesses and individuals who are directly affected by this crisis. If you own and are lending your RV/Camper trailer to medical professionals, or are a medical professional in quarantine and in need of trailer moving/maneuvering assistance, please contact us at support@trailervalet.com. If you own a business in the industry and are aiding the cause per the RV Industry Association’s commitment to assisting in the national COVID-19 crisis, please contact us at sales@trailervalet.com. We’d like to explore ways that we can help during this tough time.

We value your business and understanding as we get through this time together. For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov. Thank you, as always, for your continued support of our mission, brand, and the entire Trailer Valet team.


 

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